Help & FAQs

GENERAL

How can I contact Hartes Homestore?

Call us on 01253 34 35 35, email hello@harteshomestore.com, or use our Contact Us form.

ORDERS & DELIVERY

Where can I find delivery information?

We offer free UK delivery on all orders. See our Delivery page for current dispatch and delivery information.

What if there is a problem with my order?

Please contact us with your order details and we’ll help you resolve it.

RETURNS & SUPPORT

How do I return an item?

Please see our Returns Policy for the current return instructions and conditions.

ACCOUNT & PRIVACY

Can I save products for later?

Yes. Use the heart icon to add products to your Wishlist.

Where can I read your privacy policy?

Read our Privacy Policy.

Where can I read your terms of service?

Read our Terms of Service.